Teachers rate highest in I-S survey
Overall, the public is satisfied with the Iola-Scandinavia School District, according to a recent survey.
Rating highest was the teaching staff, followed closely by the academic curriculum.
The I-S Community Fitness & Aquatic Center showed the highest level of dissatisfaction (4-of-10), followed by the administrative staff.
Results of the web-based Customer Satisfaction Survey were presented by Mike Koles to the I-S School Board at its Dec. 12 meeting.
"We know what they are thinking - we don't know why," Koles said.
The 12-question survey was created by the I-S School District's Community Advisory Committee (CAC) to assess the level of customer satisfaction concerning school issues.
A total of 108 households responded.
The approval rating for the teaching staff showed 19-of-20 satisfied or extremely satisfied. "That speaks a lot for our teachers," Koles stated.
The survey results revealed that the public was satisfied with the district's transportation services, building and grounds, and school taxes. On the flip side, 1-of-4 responded they were dissatisfied with the taxes.
The next step is to find out why the public has the opinions revealed in the survey. For this, the CAC has three options, according to Koles.
These options include: Holding an open forum, to publicly discuss the issues; forming focus groups, to provide a more confidential environment for discussion; or, conducting a mail out survey that asks more detailed questions.
Koles noted that a mail survey would be more statistically valid than the online survey, but it could cost up to $10 per survey. There is the upfront cost of printing, mailing and return postage, he explained.
In order to receive at least a 95 percent confidence rating, a minimum of 290-300 responses is required.
The highest expense is data entry of the survey results. Koles noted that the cost could be reduced by having the school help with the data entry.
The CAC is currently accepting donations to help fund a future mail survey. For more information, call Koles at 715-445-5715.
Rating highest was the teaching staff, followed closely by the academic curriculum.
The I-S Community Fitness & Aquatic Center showed the highest level of dissatisfaction (4-of-10), followed by the administrative staff.
Results of the web-based Customer Satisfaction Survey were presented by Mike Koles to the I-S School Board at its Dec. 12 meeting.
"We know what they are thinking - we don't know why," Koles said.
The 12-question survey was created by the I-S School District's Community Advisory Committee (CAC) to assess the level of customer satisfaction concerning school issues.
A total of 108 households responded.
The approval rating for the teaching staff showed 19-of-20 satisfied or extremely satisfied. "That speaks a lot for our teachers," Koles stated.
The survey results revealed that the public was satisfied with the district's transportation services, building and grounds, and school taxes. On the flip side, 1-of-4 responded they were dissatisfied with the taxes.
The next step is to find out why the public has the opinions revealed in the survey. For this, the CAC has three options, according to Koles.
These options include: Holding an open forum, to publicly discuss the issues; forming focus groups, to provide a more confidential environment for discussion; or, conducting a mail out survey that asks more detailed questions.
Koles noted that a mail survey would be more statistically valid than the online survey, but it could cost up to $10 per survey. There is the upfront cost of printing, mailing and return postage, he explained.
In order to receive at least a 95 percent confidence rating, a minimum of 290-300 responses is required.
The highest expense is data entry of the survey results. Koles noted that the cost could be reduced by having the school help with the data entry.
The CAC is currently accepting donations to help fund a future mail survey. For more information, call Koles at 715-445-5715.
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