All water customers in Clintonville have been asked to start running a stream of water immediately to prevent frozen private water lines.
The notice was issued Monday, Feb. 10.
According to the notice, residents who do not run water in accordance or shut off water stream without authorization from the city will be charged for the costs of thawing and repairing their service.
The stream of water running from the faucet should be approximately the thickness of a pencil/pen – one-quarter of an inch in diameter. Those customers who have already experienced a freeze up that were asked to run a larger stream should continue with that size.
The water needs to be left running constantly. The faucet should not be shut off when the temperatures warm up during the day. The city will inform customers when the flow of water can be safely shut off. Warmer temperatures typically mean that frost levels will go deeper into the earth’s surface.
Utility bills will be adjusted to take into consideration the extra water/sewer usage and customers will not be charged for the extra usage.
The city will inform customers when they can stop running the water, however this may be well into the month of March. Even if the temperature does improve, residents are asked to not stop running water unless notified by the city.
Questions can be directed to City Administrator Lisa Kuss at 715-823-7600 or 715-250-0001 or [email protected].