Shelter reservations now online
City Parks & Rec to require Activenet account
By Angie Landsverk
Those who want to reserve a city of Waupaca park shelter in 2017 now need an Activenet account in order to do so.
Activenet is the recreation management software system the city’s Parks and Recreation Department began using earlier this year.
The system allows people to sign up and pay for programs from their homes, or wherever they have access to a computer.
Reservations for the city’s park shelters always open on the first work day after New Year’s Day.
This year, that day is Tuesday, Jan. 3.
“Reservations for shelters will only be in person during that week. That is because we want city residents to have the advantage to rent the shelters,” said Andrew Whitman, the city’s recreation programmer.
The recreation center opens at 7:30 a.m., and reservations are on a first-come, first-served basis.
“People will be lined up as usual,” he said. “Come early if you’re set on a certain day, and we recommend having two days if the first day is not open.”
Only in-person reservations for park shelters are being accepted Tuesday, Jan. 3, through Friday, Jan. 6.
“Beginning Monday, Jan. 9, we will then open it to online reservations. Then people will have the option of doing it from home, online anywhere or stopping in the office (to use the computer there),” Whitman said.
When people reserved park shelters this past January, Activenet had not yet gone online for the department.
As a result, those wanting to rent park shelters stood in line and filled out the paperwork.
Activenet went online last March, which means those who do not already have an Activenet account need to create one before they rent a park shelter next year.
“We recommend people create an account before they come in,” Whitman said. “If they take the five minutes to create an account, it’s going to go much smoother.”
People may click on apm.activecommunities.com/waupacaparknrec/Create_Account to create an Activenet account.
“We have a computer in the lobby for those who need help or don’t have a computer. They can come in any time in December and get it done,” Whitman said.
The city has five park shelters availabe for rent, and people may rent them from May 1 through Sept. 30.
The five shelters are Brainard’s Bridge, Riverside, Rotary Riverview, South Park Lower and South Park Upper.
Visit www.cityofwaupaca.org/parksnrec/parks/park-shelter-reservations/ for information about the shelters.
The rental fee for the shelter in Rotary Riverview Park is $50 for city of Waupaca residents and $70 for non-residents.
For several other shelters – Brainards Bridge, Riverside, South Park Lower and South Park Upper (with no kitchen rental) – the rental fee is $60 for city residents and $80 for non-residents.
The rental fee for South Park Upper (with the kitchen) is $80 for city residents and $100 for non-residents.
The deposit fee for any of the five shelters is $80.
A beer permit costs $10.
In the past, people wrote two separate checks for the rental and deposit fees, and the city did not cash the check for the deposit.
Now that the city is using Activenet, a full payment is required, Whitman said.
People may pay by cash, check or credit card.
Regardless of their choice, one payment must be made for all the fees.
The deposit is going to be refunded after the rental takes place.
“Ten to 14 days after the rental, they will get their refund, if they paid with cash or a check,” he said. “A credit card (refund) will be faster.”
Whitman said this new payment procedure is “completely because of Activenet. To make a reservation on Activenet, everything has to be paid in full for the system to accept the payment.”
Those who have questions about reserving a park shelter may contact the Parks and Recreation Department at 715-258-4435.